Terms & Conditions
- The general Shangri-La Boutique service terms and conditions (“General Terms”) apply to all promotional offers below, with the additional promotional terms and conditions below (“Promotional Terms”) (together, the “Terms & Conditions”), as updated from time to time by us in our discretion. For full General Terms, please visit https://boutique.shangri-la.com/terms.php.
- Customers are advised to read and understand the Terms and Conditions before participating in any of our campaigns and / or promotions.
- The Promotions Terms & Conditions is written in the English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of the Terms & Conditions, the English version shall prevail.
- For enquiries or assistance, please contact Shangri-La Boutique Customer Service at +65 3 138 3853.
A. 20% Off Member-Exclusive Promotion
Promotion: 20% off payments (excluding with Shangri-La Circle points) for any one order
Promotional period: From 28 April 2022 to 30 April 2023
Eligibility: Active Shangri-La Circle members
How to enjoy the promotion: Input the coupon code into the coupon code field when checking out
- Promotion is valid for all Shangri-La Circle members making a purchase on Shangri-La Boutique (URL : https://boutique.shangri-la.com)
- Customers must log-in into their Shangri-La Circle account on Shangri-La Boutique to enjoy this promotion.
- To enjoy the promotion, you must insert the coupon code on the checkout page .
- Any payment (or a portion of payment) made using Shangri-La Circle points do not qualify for this promotion.
- Each member can enjoy the promotion once only in each region. For example, a member can enjoy this promotion once in Hong Kong, once in Singapore, and also once in Malaysia (Kuala Lumpur).
- This promotion is valid for all products and vouchers, except for cash vouchers, dining tickets, wellness tickets and event tickets.
- This promotion may be subject to additional terms and conditions set out by the Retailers. Please check with the Retailers for details.
- This promotion cannot be used in conjunction with any other discount, promotions or coupon codes unless expressly provided otherwise.
B. Gift with Voucher on Chinese New Year Product
Promotion: Gift with Voucher (based on credit card payment of an order after deducting Shangri-La Circle Points)
Promotion Period:
- HK, SG, TWTP : 4Jan2023 – 21Jan2023
- MYKL : 9Jan2023 – 5Feb2023
Eligibility: any customer who shops on Shangri-La Boutique
How to enjoy the promotion: Meeting the spending threshold with Chinese New Year items to get a voucher with a minimum spending requirement
| Region |
Threshold |
Currency |
Voucher Value |
Minimum Spend |
| Hong Kong (HK) |
1200 |
HKD |
200 |
500 |
| 1800 |
400 |
800 |
| Taipei (TWTP) |
3600 |
NTD |
500 |
2000 |
| 4500 |
1500 |
3000 |
| Kuala Lumpur (MYKL) |
308 |
RM |
58 |
280 |
| 388 |
138 |
380 |
| Singapore (SG) |
240 |
SGD |
30 |
100 |
| 300 |
100 |
300 |
Terms and Conditions:
- Customers may only receive vouchers when their credit card payment (after deducting Shangri-La Circle Points) on selected Chinese New Year product on Shangri-La Boutique (boutique.shangri-la.com) meets the spending thresholds.
- The voucher is applicable to any items on Shangri-La Boutique (boutique.shangri-la.com), including Retail, Hot Food, and Event section.
- This voucher value and the start of validity date are stated in the email sent to its recipient. Regardless of the start date, all vouchers will expire on 31st May 2023; inclusive of 31st May 2023.
- Once voucher is issued, the respective order cannot be refunded.
- This voucher can only be redeemed for any single transaction that meets the required minimum spend after deducting Shangri-La Circle points on Shangri-La Boutique (boutique.shangri-la.com) in the region/country stated only.
- Any unredeemed voucher after the redemption period is invalid and cannot be renewed.
- The promo code must be applied during check out.
- Should there be any excess amount after the deduction of voucher, customer may either pay with Shangri-La Circle Points, or credit card.
- This voucher can be redeemed once only; it cannot be reproduced, copied, or sold.
- This voucher cannot be used in conjunction with any other discount, promotion, privilege, or voucher.
- This voucher is non-replaceable, non-refundable, and not exchangeable for cash in part or whole.
- Shangri-La Boutique reserves the right to amend or withdraw the terms and conditions or terminate this offer without prior notice. In case of dispute, Shangri-La Boutique’s decision shall remain final.
- Shangri-La Boutique general Terms & Conditions apply, please visit https://boutique.shangri-la.com/terms.php for details.
