A. General Terms & Conditions
- The general Shangri-La Boutique service terms and conditions (“General Terms”) apply to all promotional offers below, with the additional promotional terms and conditions below (“Promotional Terms”) (together, the “Terms & Conditions”), as updated from time to time by us in our discretion. For full General Terms, please visit https://boutique.shangri-la.com/terms.php.
- Customers are advised to read and understand the Terms and Conditions before participating in any of our campaigns and / or promotions.
- The Promotions Terms & Conditions is written in the English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of the Terms & Conditions, the English version shall prevail.
- For enquiries or assistance, please contact Shangri-La Boutique Customer Service.
B. Citi Credit Card Mid-Autumn Festival e-Voucher Terms & Conditions
- The e-voucher is applicable to orders placed on Shangri-La Boutique upon purchase designated Kowloon Shangri-La dining products under 'EXPERIENCE' with a minimum net spend of HK$300 or above (after deducting Shangri-La Circle Points redemption, if applicable).
- The e-voucher is not applicable to Lobby Lounge breakfast / lunch bread buffet and Café Kool buffet flash sale / Buy-1-get-1-free dining products, or other designated promotional products from Kowloon Shangri-La.
- The e-voucher value and the start of validity date are stated in the email sent to its recipient. Regardless of the start date, all e-Vouchers will expire after 30th November 2026 (GMT+8).
- Only one e-voucher can be used for each eligible order.
- The e-Voucher can be used once only and cannot be split, reproduced, copied, or sold.
- Any unredeemed e-voucher after the valid period will automatically become invalid and cannot be renewed.
- All e-vouchers are non-replaceable, non-refundable, and not exchangeable for cash in part or whole.
- Unless otherwise determined and stipulated by Shangri-La in any relevant terms and conditions, the e-voucher cannot be used in conjunction with any staff discounts or any special offers or promotions including but not limited to gift cards, coupon codes or any other campaigns.
- If the order is cancelled, the e-voucher will be invalid thereafter.
- Shangri-La reserves the right to cancel, terminate, modify, or suspend the e-voucher, mechanics of the e-voucher, or these terms from time to time without notice.
- Shangri-La’s decision on all matters relating to the e-voucher will be final and binding. No correspondence will be entertained.
- Any collection, use and disclosure of participants’ personal data will be strictly in accordance with Shangri-La’s Privacy Policy (available at https://boutique.shangri-la.com/privacy.php) .
- In case of conflict or inconsistency between different language versions of these Terms & Conditions, the English version shall prevail.
- These terms and conditions shall be construed and governed in accordance with the laws of Hong Kong SAR.
C. HSBC Credit Card Mid-Autumn Festival Offers - Terms & Conditions
- Promotion period is valid from 21 July 2026 until 20 September 2026 (both dates inclusive). Offer is subject to availability while stocks last.
- Offers are only applicable to eligible HSBC credit cardholders only, who settle the payment with an Eligible Credit Card.
- Offer is applicable to purchases made via Shangri-La Boutique with designated promo code and at the designated Festive Counter at the Hotel.
- Orders must be placed at least 3 working days prior to your preferred collection date, while stocks last.
- Shangri-La Circle membership points earning is not applicable.
- The e-Voucher or printed Voucher must be presented upon redemption at the designated Festive Counter at the Hotel within the redemption period. Otherwise, the Vouchers will be forfeited thereafter, and no refund will be made.
- Orders cannot be cancelled, refunded, altered, transferred or exchanged for cash, gifts, services, other products or discounts, and no refund once the payment is settled successfully under any circumstances. Lost vouchers will not be re-issued.
- Offer cannot be used in conjunction with any other offers, discounts, promotions, membership privileges.
D. $88 Credit Rewards Promotion T&C
- The “$88 Credit Rewards Promotion” (“Promotion”) is organized by Infinite Rainbow Limited (“Shangri-La”).
- The Promotion period is from 7th Aug 2026 00:00 (GMT+8) to 13t Aug 2026 23:39 (GMT+8), both dates inclusive (“Promotion Period”), unless otherwise communicated on the Shangri-La Boutique platform (“Platform”) or through any channel or by some other method selected at Shangri-La’s discretion. The Promotion is only applicable to qualifying purchases as described herein made through the Platform and within the Promotion Period.
- During the Promotion Period, each customer may receive only one promo code for any purchase they have made on the Platform.
- To avail the promo code, an order must be placed on Shangri-La Boutique by a customer who has logged into his or her Shangri-La Circle account at the time of purchase.
- The order must meet the minimum spend after any direct discount and Shangri-La Circle Points deduction, and from Mid-Autumn Festvial category, including mooncakes, goodies and hampers, listed in Hong Kong SAR only.
- The promo code can only be used one time, it cannot be split, reproduced, copied, or sold, it is also non-replaceable, non-refundable, and not exchangeable for cash in part or whole.
- Any unused promo code after the valid period will automatically become invalid and cannot be renewed.
- Shangri-La reserves the right to cancel, terminate, modify, or suspend the Promotion, mechanics of the Promotion, or these terms from time to time without notice.
- Shangri-La’s decision on all matters relating to the Promotion will be final and binding. No correspondence will be entertained.
- Any collection, use and disclosure of participants’ personal data will be strictly in accordance with Shangri-La’s Privacy Policy (available at https://boutique.shangri-la.com/privacy.php).
- Shangri-La Circle’s terms and conditions (available at: https://www.shangri-la.com/en/corporate/shangrilacircle/terms-conditions/) shall also apply to this Promotion
