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Redemption Period
Please refer to products' details.

Self Pick Up
Orders must be placed at least 24 hours in advance, unless otherwise specified. You may pick up all products from the same order in one selected location on your selected date. Operation hours of our Festive Counters:
Island Shangri-La - 11 am - 7 pm
Kowloon Shangri-La - 10 am - 10 pm
Kerry Hotel - 11 am - 8 pm

Delivery
Orders must be placed at least 72 hours in advance.

Delivery Charge
Hong Kong Island - HKD 200
Kowloon - HKD 200
New Territories - HKD 350